Privacy policy.

Traci Romeo Coaching LLC ("Company," "we," "us," or "our") is committed to safeguarding the privacy of our clients, prospective clients, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you engage with our services, including Certified Life Coaching, Personal Development and Transformational Coaching, Wellness and Fulfillment Coaching, Emotional Intelligence Coaching, hourly coaching, group coaching, and speaking engagements.

By accessing or using our services, you consent to the terms of this Privacy Policy. If you do not agree to this Privacy Policy, please refrain from using our services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information directly from you when you engage with our services:

Name, email address, phone number, and physical address
Payment information, including credit card or billing details
Employment or demographic details, where applicable

1.2 Sensitive Personal Information

During coaching sessions, you may voluntarily disclose sensitive personal information, such as:

Emotional well-being, mental health, or personal challenges
Goals, aspirations, or limiting beliefs
Relationship, professional, or personal development concerns

We treat this information with the utmost confidentiality and ensure it is handled in accordance with applicable privacy laws.

1.3 Non-Personal Information

We may collect non-personal data automatically through your interaction with our website or digital services, such as:

Browser type, IP address, device information, and operating system
Website usage data, including pages visited, time spent on pages, and referring URLs

2. How We Use Your Information

We use your information for the following purposes:

To provide and deliver our coaching services, including Certified Life Coaching, Personal Development Coaching, and related offerings
To customize coaching sessions to meet your individual needs and goals
To process payments and manage scheduling
To communicate with you regarding sessions, upcoming events, or service updates
To conduct assessments or evaluations related to emotional intelligence, wellness, and personal development
To comply with legal and regulatory obligations

3. Legal Basis for Processing

We process your personal information in accordance with applicable privacy laws, relying on one or more of the following legal bases:

Your explicit consent when providing sensitive information during coaching sessions
Performance of a contract to deliver the coaching services you have requested
Legitimate interests to improve our services and support client development
Compliance with legal obligations to protect our rights or respond to lawful requests

4. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:

Service Providers: We may share your information with trusted third-party providers who assist in delivering our services, such as payment processors, scheduling tools, or email marketing platforms.
Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal proceedings.
Protection of Rights: We may disclose your information to enforce our legal rights or protect the safety of others.

5. Your Rights

As a resident of Michigan or the United States, you may exercise the following rights regarding your personal information:

Access: Request access to the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request the deletion of your personal information, subject to legal requirements.
Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.
Consent Withdrawal: Withdraw your consent for processing sensitive personal information at any time.

To exercise your rights, please contact us using the information provided in Section 9.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to ensure the security of your data, no system can guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or regulatory obligations.

8. Third-Party Links

Our website or communications may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Use of Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and deliver personalized content. By using our website, you consent to the use of cookies in accordance with this Privacy Policy.

10. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or applicable laws. Any updates will be posted on our website, and we encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Traci Romeo Coaching LLC

Beverly Hills, MI 48025
traciromeocoaching@gmail.com

248-952-4454